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Store Policy

1. About Our Products

  • Archiprojects BIM specializes in creating and selling digital Revit families.

  • All files are delivered in compatible formats for Autodesk Revit, with version specifications detailed in each product description.

  • It is important to verify that you have at least Revit 2023 (or the version specified in the product) before purchasing.

2. Payment Methods

  • Payments are processed securely through the platforms available on our website.

  • Prices are shown in USD unless otherwise indicated, and may vary depending on exchange rates and taxes in your country.

3. Usage License

  • Purchasing a product grants you a non-exclusive, non-transferable license for personal or professional use within your own projects or those of your clients.

  • You are not authorized to resell, share, or distribute our digital files, whether modified or unmodified.

4. Refunds & Exchanges

  • Due to the digital nature of our products, refunds are not available once the files have been downloaded.

  • If the file has errors or is incompatible for reasons attributable to Archiprojects BIM, we will provide a corrected version at no cost.

5. Technical Support

  • We provide technical assistance for installation and use of our Revit families via email or contact form.

  • Support is available in Spanish and English.

Privacy & Security Policy

1. Information We Collect

  • We collect only the information necessary to process your orders, provide technical support, and improve our services.

  • This may include your name, email address, billing information, and technical data related to the use of our products.

2. How We Use Your Information

  • To deliver your purchased digital products.

  • To provide technical assistance and respond to inquiries.

  • To send updates, promotions, or news (only if you have given explicit consent).

3. Data Protection

  • We use secure payment gateways and SSL encryption to protect all transactions and personal data.

  • Your information is never sold, rented, or shared with third parties for marketing purposes.

4. Cookies

  • Our website uses cookies to enhance your browsing experience and analyze site performance.

  • You may disable cookies in your browser, but this could limit some functionalities of our website.

5. Security Measures

  • All purchases are processed through secure and verified payment platforms.

  • We regularly monitor our systems to prevent unauthorized access or data breaches.

6. Your Rights

  • You may request access, correction, or deletion of your personal data at any time.

  • To exercise these rights, contact us at the email provided below.

Métodos de pago

Payment Methods

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  • Credit / Debit Cards

  • PayPal

  • Bank Transfer

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